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خلاصہ
Sales ,Marketing Research & Analysis and Experienced Customer Services Professional are my passion I love to make plans, drive people, facilitate execution and generate results.
I am working with Pakistan Beverages Limited ( PBL) as Market Research & Analysis.
Passionate to learn new thing ,love to the Explore the unexplored & to think do out of the box.
My Specialities are in Market Research:
Market Research . Data Analysis . Data visualization . Content Analysis. Competitive Analysis. Clients Management . Market Gap & Business Development.
Past i had been working with Nestle Pakistan Limited as Customer's Regional Coordinators.
Hands on experience in In Direct Sales, Process development, Customer care, Channel development, Relationship management, Training facilitation (Daily DOR with Team ) Planning and Effective leadership.
a)develop and Manage relationships with ,Out of Homes Business, especial hospital, Schools and College ,banks and Offices. These leverage relationships to capitalize on business growth opportunities and to achieve smooth execution of agreed plans and objectives.
b)capture and provides relevant & accurate market data and information dynamic and competitor intelligence, to improve Company understanding of trade, and to provide an awareness leading to development of appropriate strategies and plans.
Specialties are in Sales & Customers Service:
• Oversee execution of quality customer care and revenue generation activities through business centre
• Managing training, indoor commercial activities
• People management and grooming
• Handle operational activities over customer care service & sale counters.
• Practice and implement customer handling skills as defined and learned in relevant training.
. Planning and forecast.
. Developing revitalization/turn around strategies
. Budget management
. Market penetration and development
پراجیکٹس
تجربہ
Market Research & Analysis Incharge
Workings in Hyderabad Zone with many more District's ( Thatta belt, Dadu ,Sehwan belt , Sanghar Belt , Mirpur Khas Belt ,Badin Belt, Mithi, Islam Kot, Tharparkar till Borders, Umer Kot ,Chor Cantt, Chacharro to Borders , Golarchi ,TBK & Indus Highway). Captured and Provided relevant & accurate Market Data Collect and Competitor intelligence to improve Company understanding of trade ,and to provide an awareness leading to development of appropriates Strategies and plans. Increased Business opportunity through various markets routes and Gaps, Developed and Managed relationship B/W Customer's & Sales team.
Area Sales Executive
Maintaining and increasing sales by reaching the targets and goals set. -Establishing, maintaining and expanding customer base. -Increasing business opportunities through various routes of market. -Recruiting, training and allocating areas to sales team. -Monitoring sale teams performance and motivating them to reach targets. -Dealing with franchisees, creating good relation and motivating them. -Collecting customer feedback and market research. -Keeping up to date with competitors.
Customer's Regional Coordinators
i have been complete working on System (ACW ).
Manage Strong Relationship b/w Customer's & Nestle's Team .
Extra Ordinary working on Services for Nestle's Customer's .
New Customer's addition , Old Customer's maintain.
Chiller & Dispenser Sanitation FOC Service for Customer's .
Daily (DOR )morning meeting with Sales team & Solved there issue .
Sales Associates (HOD)
• Bottles Sales (Volume) • New Account Acquisitions… (Home / Office / Retail)
• Sales of Electric Water Dispensers• Credit Recovery Management
• Distribution Operation• Territory Management & Development
• Sales Promotion Activities• Customer’s Services
• Customer’s Retention. Managing trade relations.
• Making sales and market development plans
• Managing people and driving the team for the planned results.
Institutional Sales Officers
a).Develop and Manage relationships with ,Out of Homes Business, especial hospital, Schools and College ,banks and Offices. These leverage relationships to capitalize on business growth opportunities and to achieve smooth execution of agreed plans and objectives.
b).Capture and provides relevant & accurate market data and information dynamic and competitor intelligence, to improve Company understanding of trade, and to provide an awareness leading to development of appropriate strategies and plans.
Sales Executive
a).Lead, guide and meditative the Distributor Sales Representative’s clearly communicating objective and role to ensure sustainable delivery of agreed targets in term of in market sales, share of market, outlet coverage, call frequency and supporting key sales indicators.
b) Sales development project, merchandising in stores, brand wise forecasting, consumer interaction, Channel wise target and followup , keep an eye on competitor activity.
