Formulating, identifying and building data bank of potential employees.
Approaching various universities and vocational trainings institutions for adequate data ready to be launched in the market.
Building data bank of prospective employers via websites, Print, electronic, social media and references.
Developing application format on excel which can later be used for electronic data manipulation with the help of IT expert.
Outreaching various organizations in Pakistan/abroad offering them services of TIPS and sending them right candidates’ profiles as per required specifications.
Actively monitoring Sunday’s Newspapers for employment applications.
Personally visiting the HR Managers of big organizations and offering them services pertinent to candidates of required qualifications and skills.
 Conducting CV’s clinics and trainings related to interview and communications skills.
 Organize trainings related to Entrepreneurships and preparing the candidates to launch their own business.
Any other task assigned by the project head.

Sales & Marketing

• Focus on timely resolution of customer’s complaints, SBP/Wafaqi Mohtasib regulatory complaints and resolution of disputes by ensuring utmost satisfaction.
• Ensure complaints are handled in compliance according to the Complaints Handling Policy and ensure coordination/follow up with all departments for resolution of complaints.
• Maintain complaint data base and prepare different reports for onwards submission to the management/SBP after the review of Manager Service Quality.
• Summarizing additional actions required and advising customers through correspondence that when they can expect final response.
• Assisting in any other tasks/assignment as and when entrusted by Management.

• Ensuring timely opening and submission of new accounts.
• Dealing with tail/dormant/zero balance accounts with an objective to mobilize deposit.
• Ensuring KYC and customer due diligence in accordance with bank policies.
• Issuing account maintenance certificates and statements to customers.
• Referrals from existing customers to generate new business.
• Lockers management as per guidelines.
• Timely application of ATM cards and Cheque Books.
• Issuing Term Deposits Certificates and application of internet banking as per request.
• Application of ADC services, mobile applications and SMS banking.
• Ensuring deepening and cross sell to new and existing customers.
• Ensuring premium services are being delivered to premium clients.
• Dealing with customers enquiries/complaints and ensuring satisfactory resolution.
• Making Calls, visits, managing pipe lines and portfolio management.
• Maintain files, registers and digital records and providing knowledge about Islamic products to customers.
• Account closure, updating customer amendments, email marketing etc.
• Any other operational task assignment by manager.

Business Owner