خلاصہ

I am Faraz Ahmad, a dedicated and versatile professional based in Lahore, Punjab, Pakistan, with a strong background in education, administrative work, and customer service. I hold an ADP degree in Computer Networking and have gained over 4 years of experience in teaching, along with 1 year of administrative experience. Additionally, I have 2 months of experience working as a Junior HR at Imtiaz Super Market.


In October 2021, I transitioned into the telecom sector as a Site Incharge at Cybernet (Storm Fiber), where I successfully managed operations. Most recently, in January 2024, I switched roles and joined Transworld Support Center as a Call Center Representative, where I am further honing my skills in customer support and service management.


With a diverse skill set and a strong work ethic, I am constantly seeking opportunities to grow and contribute to the success of the organization I work with.

پراجیکٹس

Automatic Line Following Robot

تجربہ

کمپنی کا لوگو
Call Center Representative
Transworld Enterprise Service (PVT) LTD
جنوری ۲۰۲۴ - موجودہ | Lahore, Pakistan

I joined Transworld as a Customer Support Representative. My work responsibilities include addressing customer inquiries, resolving issues, and ensuring satisfaction. With strong communication and problem-solving skills, I am committed to fostering positive client relationships. 

کمپنی کا لوگو
Site Incharge
Cybernet PVT LTD
اکتوبر ۲۰۲۱ - دسمبر ۲۰۲۳ | Lahore, Pakistan

I Worked as a Vigilance Inspector. My work responsibilities are monitoring and reporting all activities associated with Deputed Project. 

کمپنی کا لوگو
Junior HR
Imtiaz Super Market
جولائی ۲۰۲۱ - اگست ۲۰۲۱ | Bahawalpur, Pakistan

I resigned this job due to maximum job time.

کمپنی کا لوگو
Internship in Robotics Lab
Center for Language Engineering UET Lahore
فروری ۲۰۲۱ - مارچ ۲۰۲۱ | Lahore, Pakistan

I Completed three weeks of Internship period in Robotics Lab

کمپنی کا لوگو
Teaching and administration
Ideal Science Academy
جون ۲۰۱۷ - جون ۲۰۱۸ | Bahawalpur, Pakistan

تعلیم

Virtual University of Pakistan
بیچلرز, بیچلرز ان سائنس, Software Engineering‎
Communication Networks, Computer Networks and Communication, Programming
2024
University of Engineering & Technology
سرٹیفیکیشن, INDUSTRIAL TRAINING‎
Mechatronics
مکمل
2021
Govt. College of Technology Bahawalpur (Punjab Board of Technical Education Lahore)
ڈپلوما, Telecom Engineering‎
Telecom and Networking, Telecom Communication, Telecom Networking
مکمل
2020
Govt. Post Graduate College bwp
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, Ics‎
Computer Science, Mathematics, Physics
2017
The Central public high School
میٹرک / او لیول, سائنس, ICS‎
Physics, Mathematics, Computer Science
فی صد 60%
2015

پیشہ ورانہ مہارتیں

ماہر Admin Operations Management
ابتدائی Adobe in Illustrator
ابتدائی Bootstrap
ماہر Communication Skills
ماہر Computing
متوسط Conservation Awareness
متوسط Content Management
ابتدائی Coordination Skill's
ماہر Customer Handling
ابتدائی Customer Oriented
متوسط Exceeding Targets
ماہر Graphic Deisn
ماہر Handling Assignments
ابتدائی HTML5 
متوسط Italian Cooking
ماہر Legal Affairs Management
ابتدائی Negotiation Skills
ماہر Office Support
ماہر Problem Solving Skills
متوسط Reporting
ماہر Result Oriented
ابتدائی Risk Management
متوسط Social Media Optimization
ماہر Social Media Strategies
ماہر Strong Communication
متوسط TEACHING COMPUTER SCIENCE
ماہر Time Management 
متوسط Transactions Management
ابتدائی WHRPP
ابتدائی WP CLI
ماہر تخصيص المركبات

زبانیں

ماہر انگریزی
ماہر پنجابی
ماہر اردو

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