A challenging position with a progressive company that will effectively utilize acquired experience and knowledge
And where I could grow my career.
As a Data Liaison Officer (DLO) I am responsible to obtain data from the field for COMNet and entering this data into the COMNet database before the campaign.
Maintain a continuous link with the field, ensuring the data is set correctly. Any issues identified in the COMNet data will be rectified by the DLO and updated in the COMNet database.
On a daily basis, communicate with the ICIMS office, sharing any updates made in the COMNet field.
Reviewing the COMNet data and, based on guidance from the ICIMS office, will select UCs (Union Councils) for validation. For the validation of UCs, the DLO will use CE activities and refusal data as the foundation or basis.
Keep close communication with field staff for timely receiving data from field.
Inform concerned person if there is any delay in data receiving or error in data.
Update on daily basis for data status.
Inform CRO if there is any issue in field which can create backlog so timely action can be taken to minimize the backlog.
Make a check and balance for data quality and accuracy.
Communicate to senior management through emails regarding project updates and reports.
Maintain and update reports on time required by authorities for sharing to officials.
Any report preparation ordered by authorities.
Perform any other assignment given by the authorities.
Providing technical support and troubleshooting assistance to end-users, including diagnosing and
resolving hardware, software, and network-related issues. This could involve responding to help
desk.
tickets, phone calls, or in-person requests.
Handling customer and colleague queries regarding networks, systems and applications, often
through a help desk.
ongoing tasks such as checking and proofreading content, data entry, database maintenance and using printers, copiers and the like.
Maintaining accurate documentation of IT systems, including hardware and software inventory,
network diagrams, and user manuals. This helps to ensure proper asset management and facilitate
future troubleshooting or upgrades.
Following established IT policies and procedures, including data backup protocols, data sharing and
change management processes.
Install and configure computer systems
Troubleshoot hardware and software issues
Upgrade systems to enable compatible software
Managing and storing data using computers, network and server
Data backup and data restoration
Data sharing over LAN network
User internet connectivity and troubleshooting
Windows installation and updating
Printing and scanning
Provide direct user assistance
Keep computer system running smoothly and ensure the user get the maximum benefit from them
provide support in a face-to-face capacity, over the phone or via remote desktop software,helping staff set up systems or resolve issues
Troubleshoot system and network problems,diagnosing and solving hard-ware or softwar fault