Deliver excellent service to ensure high levels of customer satisfaction.
Motivate the sales team to meet sales objectives by training and mentoring staff.
Create business strategies to attract new customers, expand store traffic, and enhance profitability.
Hire, train, and oversee new staff.
Respond to customer complaints and concerns in a professional manner.
Ensure store compliance with health and safety regulations.
Develop and arrange promotional material and in-store displays.
Prepare detailed reports on buying trends, customer requirements, and profits.
Undertake store administration duties such as managing store budgets and updating financial records.
Monitor inventory levels and order new items

Assist and support with Operations to fulfil all requirements of daily tasks created.
Store walks with Supervisors,Department Managers and Store manager to make sure daily operations working Smoothly.
Increasing sales by team efforts like changing displays,Aged items cycle,Expiry monitoring,and refilling.
Store maintenance requirements to correspond Area office or Regional Offices.
Time keeping of staff,shuffling of shifts and Store handovers to be perform.
In absence of store manager handling whole store and succeed in managing sales and loss preventions.
Daily CCTV checks with security or HOD to Prevent thefts,damages, and etc
managed the people in charge of entire stores and the employees that work within. in charge of the general operations of a store, making sure it runs smoothly, cleanly and meets any budget or sales goals.
Completes store operational requirements by scheduling and assigning employees; following up on work results. Maintains store staff by recruiting, selecting, orienting, and training employees.

Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures.
Oversee all the professional activities of store’s floor salespeople, cashiers, shelf stockers, and other employees. Involves providing regular performance reviews, and scheduling shifts.
maintaining store’s inventory, responsible for maintaining store’s sales floor. Setting up new displays, Maintaining store stocks and sales needs and viability, maintain inventory, maintain sales floor, Customer services and record keeping.

Responsible to attracts potential customers by answering product and service questions; suggesting information about other products and services.
Handling complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutions.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution