Energetic and optimistic customer service representative with over 3 years of professional experience assisting customers in solving complex issues. Keen to support ABC Inc. in becoming a market leader through proven customer support skills. Awarded Consultant of the Month three times. Helped reduce First Response Time by 20% within the first quarter of employment.
A Call Center handles inbound and outbound calls. The representatives of a call center are individuals who answer and dial out calls. ... Additionally, agents are responsible for making outbound calls to set appointments and gather survey data
And ALHAMDULILLAH I have ability to do all this and also I am experienced.
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