Developed strategies and plans for OPD patients to enhance service quality and growth.


Implemented plans to minimize referral tests, and increase inhouse testing. 


Attracted executive patients through corporate outreach and high standards of care.


Designed SOPs, strategies, and packages for executive patients and added new cash panels.


Engaged new referral doctors/clients for lab diagnostic and radiology testing.


Ensured accurate patient billing, data management, and queue system enhancement.


Leading urgent calls, emails, and messages, handling customer queries effectively.


Collaborating with departments to enhance products and services for potential customers.


Overseeing pending tasks, optimizing productivity, and ensuring smooth appointments.


Playing a vital role in business development and revenue enhancement.

Conducted market research and analyzed industry trends for business planning.
Assisted in the development of new products and improvements to existing ones.
Led internal and external product audits, responding to related queries promptly.
Collaborated with business and engineering teams, attending workshops and sales courses.
Conducted product demonstrations and built customer relationships for trust-building.
Contributed to hiring process, training, evaluation, budgeting and office management.

Utilized standard Molecular Biology Techniques and software tools for results analysis.
Presented data in internal scientific meetings and to external stake holders.
Forecasted sales volume, planning contracts, troubleshooting and analyzing systems.
Maintained optimal performance of system applications and ensured smooth navigation
Comprehensive assessment and compilation of Tenders.
Assisted in verification and validation of test methods and technical quotations.

Analyzing financial data and market trends to identify growth opportunities.
Enhancing client engagement, Developing and presenting ideas for potential investors and stakeholders.
Contributing to revenue targets and leading charge in driving enhancing hospital services.

Steered the establishment of a dedicated Covid-19 Lab forging essential connections with embassies and panels to facilitate comprehensive Covid testing capabilities
Executed proficient assistance in the Histopathology laboratory, encompassing tasks such as facilitating gross specimen preparation, block formation, tissue embedding, microtome operation, slide preparation, staining procedures, and FNAC assistance.
Conducted precise chemical tests on blood samples, proficiently conducted hematology tests, led blood bank operations, conducted routine and specialized microbiology tests, bolstering diagnostic precision and patient care.
Collaborated with management to support staff duty schedules and address patient inquiries.
Actively contributed to infection prevention and periodic quality assessments as part of the Quality Management team.
Formulated policies and SOPs to maintain stringent quality standards.
Managed report generation, records maintenance, and inventory to ensure seamless material supply.
Orchestrated training sessions, continuous education programs, and engaging social events for professional growth and team cohesion.

Worked as in charge of High School
Supervising in training teachers. Contribute in effective teaching practices.
Instructing subject, assigning homework, grading tests and documenting progress.

Conducted various tests including: DNA/ RNA extraction, Hemagglutination test, Hemagglutination inhibition test, Virus neutralization, ELISA, Virus culturing and harvesting
Record keeping and stock maintenance
To comply with ISO/IEC 17025:2005
To perform various tests and Supervision of lab activities
To assist technical manager and supervise new staff
Assistance in verification and validation of tests methods

During the internship at Hematology Lab I performed 

Chemical tests of blood followed by diagnosis
Blood hematology tests followed by clinical analysis
Blood Bank monitoring
Microbiology Lab surveillance