Hi there, Sheeraz is currently working at ibex. Pakistan as customer support executive. He has also done two internship in sales and marketing function. Previously, he has worked on lead generation on LinkedIn, Email and Instagram for clients as a freelancer. Customer insight analysis, campaign nurturing and CRM management. He has experience of two internship, fellowship at Amal Academy and mess manager at IBA Sukkur Hostel. Sheraz has lead team of 3-7 members at university projects and Amal Academy Career- Prep fellowship. His grandparents were carpenter and agriculture worker in a small village in province Sindh. His father changed the trend acquired higher education, migrated to nearby city- got a government job. Sheraz is third in sibling. First and only university graduate among them. My hobbies fitness, video craft and above all motorcycle riding. In academics, he holds a business degree in Marketing. One plus year combined experience in mess. Project he worked during university are: • Integrated Marketing Campaign for Tropicana, Research • Research Report on Brand Passion and Customer Loyalty • FMCG Simulation competition • Re-launch Marketing Plan for a dead brand • Business Plan for a agribusiness startup • Financial analysis report of Gul Ahmed Textile Mills (GATM). You can reach at: sheerazmss@gmail.com Thanks for your attention and curiosity.
Customer Support Executive for Foodpanda Pakistan
Job description Doing Copywriting and Outreach Marketing through LinkedIn, Facebook and InstagramCall Booking, Doing Follow upCustomer CRM management
Outreaching leads via email and LinkedIn.
CRM managements and follow-ups.
Client query resolving, sending quotation, call booking.
Marketing message design and draff for social media.
Outreach leads via LinkedIn, FB, WhatsApp and cold call.
CRM Management on spreadsheet for follow-ups customer insights.