خلاصہ

Three year experience in customer support, attending complaints, offering solutions at Faysal Bank. Intend to enter into financial / banking services. Now enrolled in MS Economics & Finance programme at NED University, Karachi. Seeking a challenging job in a progressive organization where I can learn and grow


تجربہ

کمپنی کا لوگو
Digital Inbound Officer OG Three
Faysal Bank Limited
جنوری ۲۰۲۰ - دسمبر ۲۰۲۲ | Karachi, Pakistan

تعلیم

PAF Karachi Institute of Economics & Technology (PAF-KIET)
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA 4 years (Marketing)‎
Advertising and Public Relations, Marketing, Project Management
CGPA 2.7/4
2018

پیشہ ورانہ مہارتیں

ماہر Ability to Maintain Professionalism
ماہر Ability to Promote a Positive Image of the Bank
متوسط Accounting Cycle Knowledge
ابتدائی Accounts Administration
ماہر Adaptable to Changes
ماہر Aseptic Technique Knowledge
متوسط Banking
متوسط Banking Knowledge
ابتدائی Bookkeeping
ابتدائی Branch Operations
ابتدائی Business Development
ابتدائی Business Development Strategies
متوسط Cash Collection
ماہر CEM Deployment
ابتدائی Collection
ماہر Communication and Interpersonal Skills
ماہر Communications
متوسط Computer Proficient
ماہر Cooordination Skills
ابتدائی Credit Collection Recovery
متوسط Cross Cultural Communication Skills
ابتدائی Customer Analysis
ماہر Customer Communication Skills
ماہر Customer Relations Management
ماہر Customer Relationship Management
ماہر Customer Relationship Management
ماہر Customer Service
ماہر Customer Service Skills
متوسط Decision Making Skills
ابتدائی Documentation
متوسط Email List Management
متوسط Fees Collection
متوسط Fees Recovery
ماہر Handle Stressful Situations
ابتدائی HFO Operations Handling
متوسط Interactive Communication
ماہر IT Support Responsibilities
متوسط Marketing Email Writing
متوسط Memo Drafting
متوسط Microsoft Excel
متوسط Microsoft Office Suite or Similar
متوسط MS Excel
ماہر MS Office
متوسط Negotiation Skills
متوسط Official Tasks Handling
متوسط Persistence
ماہر Phone Banking
متوسط Presentation Skills
ابتدائی Pressure Handling
متوسط Quality Control Cutting

زبانیں

متوسط اردو
متوسط انگریزی