خلاصہ

A seasoned management professional with almost 20 years of diversified techno-commercial experience at senior levels with various prestigous organizations like Al-Shifa Trust Eye Hospital, Jazz, British High Commission, Ministry of Information, Ultimus Inc. and MTBC (USA). Possesses extensive hands-on expertise of HR Management, Contract Management, Procurement, Telecommunications, Corporate Strategy formulation and building synergies between business and technology. Focuses on overall organizational efficiency and profitability.


Specialties: HR Management, IT Management, Procurement, Strategic Planning, Contract Management, Telecommunication, Corporate & Regulatory Affairs.


پراجیکٹس

Design & Implementation of “Management Information System”
Provision of Telecom Services in DG Khan through USF
Contract Management of Safe City Project
Global Employee Portal with Self Care/Automation Features
Design & Implementation of “Contingent Compensation System”

تجربہ

کمپنی کا لوگو
Director (Human Resources)
Premier Choice International
جون ۲۰۲۲ - موجودہ | Rawalpindi, Pakistan


Leading the HR & Administration departments as part of the Executive Leadership team;
Overall responsibility for development and implementation of focused recruitment policies;
Directly involved in senior level induction;
Streamlining hierarchies and management structure of all cadres;
Overall responsibility of HR planning and strategic direction-setting;
Developing & ensuring implementation of HR processes, procedures and systems;
Overseeing implementation of Performance Management & Organizational Development systems;
Establishing processes and frameworks for nurturing a knowledge-based organizational structure;
Developing and nurturing culture of performance-based-rewards-and-compensation philosophy.

کمپنی کا لوگو
General Manager (Human Resources)
Al-Shifa Trust Eye Hospital
ستمبر ۲۰۲۱ - جون ۲۰۲۲ | Rawalpindi, Pakistan


Spearheading HR department of trust’s five constituent hospitals;
Overall responsibility for development and implementation of focused recruitment policies;
Directly involved in senior level induction;
Streamlining hierarchies and management structure of medical & non-medical cadres;
Overall responsibility of HR planning and strategic direction;
Identification and reporting of HR metrics (including key hospital performance indicators) and performance against pre-defined KPIs to top management.
Development of policies for effective management of trust’s human resources;
Developing & ensuring implementation of HR processes, procedures and systems;
Overseeing implementation of Performance Management & Organizational Development systems;
Designing and executing purpose-driven training interventions for doctors, paramedics and other allied staff;
Developing and nurturing culture of performance-based-rewards-and-compensation philosophy;
Defining and implementing a detailed safeguarding policy for the trust employees;

کمپنی کا لوگو
Head of Department (Human Resources, Administration & Procurement)
Pakistan Peace Collective - A Project of British High Commission
فروری ۲۰۱۸ - مارچ ۲۰۲۱ | Islamabad, Pakistan


Overall management of organization’s HR, Administration & Procurement functions;
Developing & ensuring implementation of HR processes, procedures and systems;
Overseeing implementation of Performance Management & Organizational Development systems;
Developing and nurturing culture of performance-based-rewards-and-compensation philosophy;
Defining and implementing a detailed Code of Conduct for all employees (covering all aspects of discipline, conduct and behavior-at-work);
Managing upkeep of organization’s facilities and equipment;
Managing organization’s Procurement function (including Technical and Administrative procurements) in line with approved policy manuals.

کمپنی کا لوگو
Senior Manager (Human Resources)
Mashmoom (Pvt.) Limited
فروری ۲۰۱۷ - فروری ۲۰۱۸ | Islamabad, Pakistan


Developing HR processes and systems, in line with organization’s Vision/Mission & core values;
Developing formal hierarchies and reporting structures for all departments;
Formalizing a comprehensive Compensation & Benefits structure as well as setting up C&B policies & procedures.
Devising a fully functional Performance Management System;
Identifying and reporting key operational performance indicators for all office/factory employees;
Defining and implementing a detailed Code of Conduct for all employees.

کمپنی کا لوگو
Senior Manager (Human Resources)
Medical Transcription & Billing Company (MTBC)
اگست ۲۰۱٦ - نومبر ۲۰۱٦ | Islamabad, Pakistan


Spearheading Human Resources Department (of 22 team members) across two different geographic locations (Islamabad, Pak & Bagh, AJK);
Overall responsibility for development and implementation of focused recruitment policies. Directly involved in senior level induction particularly for technical & commercial divisions.
Overall responsibility of HR Planning for strategic induction programs;
Development of HR plans and policies in conjunction with the company’s overall strategic direction;
Designing innovative compensation plans and policies requiring frequent improvisation with performance based incentive plans;
Comprehensive research & review of contemporary compensation trends in the market;
Design, development and implementation of customized Performance Management Systems;
End to end processing of payroll along with periodic reviews of relevant statistics;
Detailed TNA and development of training programs to ensure constant learning and employee development;
Establishment & refinement of an optimal organizational structure;
Developing and implementing disciplinary policies;
Developing and implementing employee welfare policies;
Development, review and refinement of employee exit management process;
Maintaining good internal communication within the company to ensure enhanced employer branding;
Comprehensive reporting to Management on numerous HR metrics.

کمپنی کا لوگو
Manager (Contract Management & Special Projects)
Warid Telecom Pvt Ltd
دسمبر ۲۰۰۷ - اگست ۲۰۱٦ | Islamabad, Pakistan


Overall supervision and oversight of Contract Management function;
Responsible to make suggestions to management regarding special projects/initiatives that could be of value to the organization in terms of improving overall efficiency;
Responsible to act as HR Business Partner for Corporate Affairs division;
Project Manager for Infrastructure Sharing project worth more than Rs. 1.5 Billion annual revenue;
Project Manager for USF and R&D Fund initiatives undertaken by the organization;
Primary responsibility for Division’s budget compilation, expense approvals and consumption monitoring as well as reporting variances with respective justifications;
Responsible for cash flow management against Interconnect and Site Sharing services;
Responsible for coordination/liaison with PTA/MoIT on matters related to Interconnection & Regulatory Affairs;
Responsible for ensuring timely submission of Regulatory payments to PTA/MoIT, in accordance with License obligations.

کمپنی کا لوگو
Team Lead Technical Support
Ultimus Pakistan (Pvt.) Ltd.
ستمبر ۲۰۰۳ - نومبر ۲۰۰۷ | Islamabad, Pakistan


Responsible for managing a team of technical support specialists working for North America  and APAC accounts;
Providing first level support to key Accounts (including healthcare, education & IT organizations);
Preparing technical documentation including solution and application documents;
Managing support and professional services for local accounts (Unilever, HBL, NADRA etc);
Providing BPM Consultancy;
Automating customer-specific workflows;
Preparing team’s Performance Appraisals.

تعلیم

London Business Training & Consulting, London
سرٹیفیکیشن, ‎
نامکمل
2019
Quaid-i-Azam University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Human Resource Management
فی صد 81%
2007
Shaheed Zulfikar Ali Bhutto Institute of Science & Technology (SZABIST)
ڈپلوما, Human Resource Management‎
مکمل
2007
National University of Science and Technology
بیچلرز, بیچلرز ان سائنس, Bachelors of Engineering‎
فی صد 77%
2003
Federal Board
انٹرمیڈیٹ / اے لیول, , F.Sc Pre-Engineering‎
فی صد 82%
1999
Federal Board
میٹرک / او لیول, , Matric in Computer Science‎
فی صد 87%
1997

پیشہ ورانہ مہارتیں

ماہر 360 Performance Management
ماہر 360 Recruitment
ماہر Academic Development
ماہر Accounting for Small Businesses
ماہر Admin Task Planning
ماہر Administrative Staffing
ماہر Advising
ماہر Aesthetic Procedures Knowledge
ماہر Agent Recruitment
متوسط American Incessant
ماہر Analytical Reasoning
ماہر Analytical Skills
متوسط Applied Research
ماہر  Talent Acquisition
ماہر Bilingual Communication Skills
ماہر Budgeting
ماہر Build Strong Teams
متوسط Business Media
ماہر C++
ماہر Change Management
متوسط Client Education
ماہر Client Followup
ماہر Coaching
متوسط Coherent Thinking
متوسط College Recruiting
متوسط Commercial Business Command
ماہر Communication Design
ماہر Compensation And Benefits
متوسط Compliance
ماہر Compliance Implementation
ماہر Compliance with Safety Protocols
ماہر Comprehensive Planning
ماہر Comprehensive Report Writing
ماہر Computer Proficient
ماہر Conflict Management
ماہر Conservation Awareness
ماہر Contract Management
ماہر Contract Recruitment
ماہر Control Room Operations Handling
ماہر Convincing People
ماہر Corporate HR Department
ماہر Cross-Cultural Communication Skills
ماہر Customized Adaptation
ماہر E-Procurement
ماہر Email List Management
ماہر Employee Benefits
ماہر Employee Engagement
ماہر Employee Management
ماہر Employee Relations
ماہر Employee Relations Management

زبانیں

متوسط پنجابی
ماہر انگریزی
ماہر اردو

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