خلاصہ

• Microsoft Active Directory/DNS/DHCP/Terminal Services/WSUS/Print Servers.
• Windows XP, Vista,7,8,8.1,10 & Windows Servers 2003,2008,2008R2,2012,2012R2,2016, Microsoft Office, Microsoft Visio etc.)
• Virtualization(VMware Workstation / Virtual Box/VMware Esxi/Vsphere)
• Virtual Desktop Infrastructure (VDi) Huawei Thin client System.
• Online Support through Team Viewer/Skype/Remote Desktop Services.
• Support/Troubleshooting of Hospital Management System Application.
• Hands on experience on SUN Oracle /IBM/DELL/HP/Inspur Huawei Server Machines.
• System security (antivirus).
• Responsible for maintaining VDi (VM’s) of the organization.
• Responsible for maintaining VMware Infrastructure up to 50 VM’s.
• Supervising and assisting users in PC operations and standard applications .
• Responsibility of data storage, data back-up, surveillance.
• Evaluate Purchase, and maintenance of hardware inventory.
• Data Entry /Documentation/office Record Management.
• Email Correspondence /Incoming Outgoing calls and Support on IT Problems.
• Configuration Of E-Mail Clients(Lotus Client/Thunder Bird/Microsoft Outlook

پراجیکٹس

Help Desk IT Support

تجربہ

کمپنی کا لوگو
Senior Engineer
Interactive Group of Companies
اپریل ۲۰۲۲ - موجودہ | Islamabad, Pakistan

کمپنی کا لوگو
Senior Engineer Systems
Techaccess Pakistan
مئی ۲۰۲۱ - اگست ۲۰۲۱ | Islamabad, Pakistan

·         Active Directory (DNS) installation, configuration and troubleshooting.
·         WSUS (Windows Patch Management) server installation, configuration, troubleshooting and, maintenance.
·         Windows Server 2008R2, 2012R2, 2016,2019 installation, configuration, troubleshooting, and maintenance.
·         Windows 8.1 and Windows 10 installation, configuration, troubleshooting, and maintenance.
·         Backup and Restoration (System State Backup), Veeam Backup).
·         Microsoft Exchange Server 2013, 2016 installation, configuration, administration and Troubleshooting.
·         Configuration of E-Mail Clients Thunder Bird/Microsoft Outlook.
·         Virtualization VMware Esxi (Vcenter), Microsoft Hyper V.
·         Responsible for maintaining VMware Infrastructure Vcenter.
·         Online Support through Any desk, Microsoft Teams, TeamViewer, Skype, Cell Phone / WhatsApp.
·         Printer/ Scanner Installation and sharing.
·         Technical Documentation. Hardware Software Inventory Management.
·         Monitor system alerts and correct problems causing alerts.
·         Relocate hardware in the computer rooms and racks.
·         Provide high-level technical support to the help desk.
·         End User Support (OS and Application Level). Identifying and solutions of problems.

کمپنی کا لوگو
Senior Engineer Systems
Interactive Group of Companies
جولائی ۲۰۱٦ - مئی ۲۰۲۱ | Islamabad, Pakistan

·         Active Directory (DNS) installation, configuration and troubleshooting.
·         WSUS (Windows Patch Management) server installation, configuration, troubleshooting and, maintenance.
·         Windows Server 2008R2, 2012R2, 2016,2019 installation, configuration, troubleshooting, and maintenance.
·         Windows 8.1 and Windows 10 installation, configuration, troubleshooting, and maintenance.
·         Backup and Restoration (System State Backup), Veeam Backup).
·         Microsoft Exchange Server 2013, 2016 installation, configuration, administration and Troubleshooting.
·         Configuration of E-Mail Clients Thunder Bird/Microsoft Outlook.
·         Virtualization VMware Esxi (Vcenter), Microsoft Hyper V.
·         Responsible for maintaining VMware Infrastructure Vcenter.
·         Online Support through Any desk, Microsoft Teams, TeamViewer, Skype, Cell Phone / WhatsApp.
·         Printer/ Scanner Installation and sharing.
·         Technical Documentation. Hardware Software Inventory Management.
·         Monitor system alerts and correct problems causing alerts.
·         Relocate hardware in the computer rooms and racks.
·         Provide high-level technical support to the help desk.
·         End User Support (OS and Application Level). Identifying and solutions of problems.

کمپنی کا لوگو
Senior Engineer Systems
Interactive Group of Companies
اکتوبر ۲۰۰۹ - مئی ۲۰۱۵ | Islamabad, Pakistan

Active Directory
DNS
Terminal Servers
FIle Servers
WSUS
Online Support
Help Desk Support
Hardware (SUN/IBM/Dell/Inspur)

تعلیم

University of Azad Kashmir Muzaffarabad
بیچلرز, بیچلرز ان آرٹس, ‎
English, Political Science
2008

پیشہ ورانہ مہارتیں

ماہر Active Directory
ماہر Data Center Duties
ماہر DNS
ماہر Email Troubeshooting and Support.
ماہر Email(Exchange Server2013)Administration
ماہر Handling Assignments
ماہر Hardware(SUN-IBM-DELL-Inspur-Huawei)
ماہر Help Desk Support
ماہر Maintenance od IT Equipment
ماہر Manager Administration
ماہر MCP
ماہر Online Support
ماہر Operation and Maintenance of ERP Systems
ماہر Operation and Maintenance of Huawei VDI
ماہر Printer Installarion and Sharing
ماہر vCenter Installation ,Configurations
ماہر Veeam Backup and Restore
ماہر Virtulization
ماہر Windows Administration
ماہر Windows patch mangement Server(WSUS)
ماہر Windows Server

زبانیں

ماہر اردو
ماہر انگریزی

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