۲ دن پہلے شائع ہوئی 143 نے دیکھا Report Job
PKR. 70,000 - 80,000/Month
You will be responsible for overseeing and leading a team of outbound call center agents. Your primary duties will include:
- Supervising Daily Operations: Ensure smooth daily operations of the outbound call center team, ensuring targets are met and exceeded.
- Performance Monitoring: Track and monitor the performance of team members, providing regular feedback, coaching, and performance evaluations.
- Training and Development: Develop and implement training programs to enhance the skills and productivity of the team.
- Strategy Implementation: Implement strategies to improve call center metrics such as call quality, conversion rates, and customer satisfaction.
- Problem Resolution: Handle escalations and resolve issues promptly to ensure customer satisfaction.
- Reporting: Generate and analyze reports on team performance, and present insights and recommendations to senior management.
- Multitasking: Manage multiple tasks and projects simultaneously, ensuring timely and successful completion.
- Work Under Pressure: Maintain composure and effectiveness under pressure, especially during peak call times or challenging situations.
- Extra Hours: Be willing to work extra hours when needed to meet business demands.
نوکری کی تفصیلات
صنعت:
شعبہِ افعال:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
2 سال
اس سے پہلے درخواست دیجیۓ:
اگست ۰۵, ۲۰۲۴
تاریخِ اِشاعت:
جولائی ۰۴, ۲۰۲۴
Payd Tech Solutions
رابطہ مرکز · 11-50 ملازمین - کراچی
آپ کو کس حوالے سے برتری حاصل ہے؟
اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
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