You will be the frontline representative for our company, providing exceptional service to customers over the phone. Your primary responsibility is to address customer inquiries, resolve issues, and ensure a positive and efficient interaction. The ideal candidate should possess strong verbal communication skills, patience, and the ability to navigate through diverse customer situations.
Key Responsibilities:
Inbound Calls:
Issue Resolution:
Customer Assistance:
Communication Skills:
Documentation:
Up-selling and Cross-selling:
Quality Assurance:
Time Management:
Qualifications:
We are a US-based providing customers with custom printed packaging solutions. We offer a variety of custom-made boxes by industry with distinct colors and styles. From elegant designs for cosmetics to rugged packaging for electronics, their range caters to diverse needs. With a focus on customization and quality, we ensure that your products look good and are safe, all while meeting the needs of your business.