یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Team Lead IT Operations

Network Squad Ltd

ایک سے زیادہ شہر، پاکستان

درخواست بھیجیں

ستمبر ۱۷, ۲۰۲۴ شائع ہوئی 619 نے دیکھا

PKR. 70,000 - 150,000/Month

We are seeking a Team Lead - Operations with a strong IT background, especially in networking, infrastructure and Microsoft 365. The ideal candidate will be responsible for managing and leading an operations team to ensure smooth day-to-day functionality, performance optimization, and the efficient handling of our IT services. You will be a key player in aligning our operational processes with client needs, improving workflow efficiencies, and fostering collaboration across departments.

Key Responsibilities

Leadership & Team Management: Lead, mentor, and manage an operations team, fostering growth and productivity.
Operations Oversight: Ensure smooth operation of IT systems, networks, infrastructure and services, identifying and resolving operational issues promptly.
Project Management: Oversee and execute key projects related to network and infrastructure operations, ensuring timely and cost-effective delivery.
Process Improvement: Continuously assess and optimize operational workflows to improve team efficiency and system performance.
Cross-Department Collaboration: Work closely with the development, support, and client service teams to ensure client satisfaction and seamless delivery.
Reporting & Analytics: Monitor and analyze system performance metrics, providing regular reports to senior management.
Stakeholder Communication: Serve as the point of contact for clients and internal stakeholders on operational and technical issues.

Requirements

Educational Background: Master's Degree in Information Technology, Computer Science, or related field. A Master’s degree is a plus.
Experience: 5+ years of experience in IT operations, with at least 2 years in a leadership role.

Technical Expertise:

Strong knowledge of network infrastructure, cloud services, and IT operations.
Familiarity with network monitoring tools and protocols (e.g., TCP/IP, DNS, DHCP, VPNs).
Experience with network security, system administration, and troubleshooting.
Familiarity with IT service management frameworks (e.g., ITIL).

Leadership Skills: Proven experience in managing teams and delivering successful projects.

Problem-Solving Ability: Strong analytical skills with the ability to troubleshoot and resolve complex IT issues.

Communication: Excellent interpersonal and communication skills, with the ability to engage effectively with both technical and non-technical stakeholders.