1. ہوم
  2. خدمتِ خریدار ومعاونتِ صارف
  3. Customer Service Representative

Customer Service Representative

Nessovo Verified

لاہور ، پاکستان

درخواست بھیجیں

اپریل ۲۹, ۲۰۲۴ شائع ہوئی 232 نے دیکھا Report Job

PKR. 45,000 - 50,000/Month

We are looking for a junior dedicated and responsible Customer Service Representative (CSR) to join our team. The ideal candidate will be able to manage multiple tasks simultaneously, have excellent communication skills, and thrive in a fast-paced environment.

Responsibilities:

  1. Coordinating and dispatching cabs to clients in a timely and efficient manner.
  2. Working diligently with the spreadsheet with the details of confirmed jobs.
  3. Assigning drivers to jobs using the company platform.
  4. Continuously communicating with drivers to ensure they are on designated locations.
  5. Answering and resolving drivers' as well as customers' queries.
  6. Receiving text messages from drivers confirming passenger pick-up (POB) and updating the system accordingly.
  7. Monitoring and managing cab locations using GPS systems and scheduling software.
  8. Calling customers of just placed bookings to confirm the booking details and provide any additional information or assistance.
  9. Resolving any issues or conflicts that may arise during the taxi service, ensuring customer satisfaction.
  10. Maintaining accurate records of all customer interactions, including phone calls, messages, and resolutions.
  11. Coordinating with drivers and customers to handle any changes or modifications to bookings, such as cancellations or rescheduling.
  12. Ensuring compliance with company policies and procedures, as well as local transportation regulations.
  13. Performing other tasks or responsibilities as assigned by the supervisor to contribute to the overall success of the taxi service.

Requirements:

  1. Excellent command of the English language, both written and verbal.
  2. Great customer service, sales, and communication skills.
  3. Ability to multitask, prioritize, and manage time effectively.

مہارتیں

Problem Solving Customer Dealing  Customer Care Representation Customer Satisfaction Management Sales Abilities Fluent in English

نوکری کی تفصیلات

صنعت:
خدمات
شعبہِ افعال:
خدمتِ خریدار ومعاونتِ صارف
کل عہدے:
4 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
مستقل
نوکری کا مقام:
Johar Town, لاہور, پاکستان
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
غیر تجربہ کار
اس سے پہلے درخواست دیجیۓ:
مئی ۳۰, ۲۰۲۴
تاریخِ اِشاعت:
اپریل ۲۹, ۲۰۲۴

Nessovo

خدمات · 11-50 ملازمین - لاہور
پیروی کریں

A Global Tech Compnay

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

ملتی جلتی نوکریاں

Customer Service Representative

MobitSolutions, لاہور, پاکستان
مئی ۱۷, ۲۰۲۴ شائع ہوئی

Customer Service Representative

SoftNex Solutions, اسلام آباد, پاکستان
مئی ۱۳, ۲۰۲۴ شائع ہوئی

Customer Service Representative

Fair & White, اسلام آباد, پاکستان
مئی ۰٦, ۲۰۲۴ شائع ہوئی

Customer Service Representative

Office Empire, اسلام آباد, پاکستان
مئی ۱۳, ۲۰۲۴ شائع ہوئی
تمام دیکھیں
I found a job on Rozee!