The successful candidate will be responsible for managing the front desk operations, providing excellent customer service to students, parents, and visitors, as well as coordinating various administrative tasks to ensure the smooth functioning of the school. The Job Description will undergo periodic reviews, with revisions scheduled every six months to enhance transparency and accountability in procedures.
• Maintain a clean and well-organized reception area and extend a warm and professional welcome to Students, Parents and Visitors.
• Manage incoming calls, emails, and inquiries; redirect them to the appropriate departments. Handle the response if relevant personnel are not available to avoid delays in response time.
• Provide comprehensive required information and assistance to Students, Parents and Visitors.
• Oversee the check-in and check-out processes for faculty, students, and visitors and maintain accurate records of faculty and student attendance. Make sure to report supervisor in case of finding someone not following the SOPs of the institute. The shared information must be via official email id to avoid any conflicts.
• Ensure the safety and security of the school premises; monitor access and issue visitor badges.
• Act as a liaison between parents, students, and school staff and handle inquiries and concerns efficiently.
• Manage appointments and meetings for school staff and provide administrative support.
• Prepare timetables and planners for the faculty, oversee examination schedule, and maintain records.
• Assist in the preparation and distribution of school-related materials, including budget details.
• Communicate pertinent information regarding school facilities and syllabus.
• Collaborate with school leadership to develop and implement a faculty and staff evaluation process.
• Conduct regular evaluations, offering constructive feedback to enhance performance.
• Design and create visually appealing PowerPoint presentations for school events, meetings, faculty evaluations, performance analysis reports, and professional development sessions. Ensure all necessary arrangements are in place for successful events, including national and international celebrations.
• Ensure seamless coordination and communication with the franchises/branches of the Noble Education Foundation (NEF).
• Promptly inform the supervisor of any observed breaches in the code of conduct, violations of SOPs, or other non-compliance issues. Ensure adherence to approved procedures and obtain necessary approvals before proceeding with suggested courses of action.
Qualifications
Required Skills:
NEF has initiated educational operations in Peshawar, Pakistan, situated along Sheikh Yaseen Road, adjacent to DHA. As the project expands, we are committed to extending our services from Montessori to University levels. To accomplish this, we are actively seeking a team of skilled professionals. Right now we are offering educational services up to primary level.