ERP and Data Systems Manager

We are Mous. (Pronounced mouse, not moose.) Our vision is for everyone to live better with technology. With an in-house team of expert product engineers and designers, we’re constantly evolving in a rapidly changing market. We make high-performance tech accessories and innovative product ecosystems, crafted with purpose, and demonstrate their value through impactful content. We believe in show, not tell, so we produce extreme content to prove what our products can do, including throwing phones from helicopters, cranes, and even the roof at Google HQ in California.

We started by designing a phone case that focused on high performance, optimal functionality, and considered style. We have since expanded our product range to include ecosystems of MagSafe® compatible magnetic accessories, mechanical mounts for content creation and bikes, ultra-fast wireless chargers, and backpacks that all adhere to these principles.

Our products are for risk-takers and thrill-seekers as well as tech-lovers and city dwellers. We create solutions to the problems that come from busy lives and outlandish adventures. No matter what your everyday life looks like you can trust our products to expand the experiences you have with the tech you use the most.

About the Role

As an ERP & Data Systems Manager at Mous, you’ll play a crucial role as the backbone of our data management and systems operations. You’ll be a key member of the Data team, reporting directly to our Data Lead, and working alongside a Data Analyst. Your role will be pivotal in overseeing our Enterprise Resource Planning (ERP) system, Data Warehouse, and the accurate flow of data between platforms. You’ll collaborate with the Customer Experience, Logistics and Finance teams to troubleshoot system issues and create informative documentation and tutorials. This role requires a blend of information system familiarity, process mapping, integration knowledge, and collaborative skills to ensure optimal performance and utilization of our data systems.

About You

We're on the lookout for an organized, detail-oriented individual who values structure and efficiency in their role. Your background is rooted in Information Systems Management, encompassing expertise in ERPs, OMSs, or Databases. You're not just knowledgeable; you're also a strategic thinker who can see the bigger picture and understands the importance of integrating various systems seamlessly. You find satisfaction in designing, integrating, and enhancing system processes. If you are someone who thrives in creating structure in a dynamic environment, can adapt to changing needs, and enjoys collaborative problem-solving, you’re the perfect fit for this role.

Key Responsibilities

ERP Management:

• Manage and optimize our ERP system (Acumatica) for everyday operational needs.
• Develop and update easy-to-follow tutorials for ERP processes and system documentation.
• Lead ERP enhancement & integration projects, focusing on practical improvements and efficiencies.
• Liaise with our external developers in troubleshooting and customizing our system.

Database Management:

• Set up, maintain, and optimize data sources.
• Conduct and automate regular audits to ensure data accuracy and relevancy.
• Document our schemas and tables.
• Manage communications with our Data Warehouse providers to troubleshoot issues.

Systems Integration and Analytics:

• Oversee the integration and management of various systems including PowerBI, Shopify, Amazon, Freshdesk etc.
• Ensure smooth data flow and integrity between different platforms.
• Develop structured process maps, simplifying data interpretation and use.
• Transform data sources into core analytics tables the business can rely on and trust.

Inter-Departmental Support and Training:

• Be the go-to person for data system questions.
• Run regular training sessions to enhance team abilities in system usage and data handling.
• Work collaboratively with teams to identify and implement process improvements.

Got all of that covered?

There are always opportunities for ambitious people in the team to get involved with more projects and provide analytics support to the business.