Manager IT

The Manager IT at MM Solutions plays a crucial role in overseeing the Information Technology department. This individual is responsible for leading a dedicated team of 10 IT professionals, ensuring that projects are executed efficiently and effectively. The Manager will leverage their strong leadership skills to foster a collaborative and innovative environment that maximizes team performance. This role demands strategic planning and problem-solving capabilities, as the Manager will be accountable for aligning IT initiatives with business goals, managing vendor relationships, and maintaining a high standard of technical expertise across the team. A comprehensive understanding of technical tools and methodologies is essential for driving continuous improvement in IT service management and project execution.

Responsibilities

Lead and manage a team of 10 IT professionals, providing guidance, support, and professional development opportunities.
Develop and implement IT strategies that align with the organization's objectives and enhance operational efficiency.
Collaborate with cross-functional teams to ensure the seamless integration of IT solutions into business processes.
Manage vendor relationships, negotiating contracts and ensuring service level agreements are met.
Utilize project management software, such as JIRA or Trello, to plan, execute, and track project progress and outcomes.
Facilitate the application of the Scrum framework to improve team agility and productivity.
Monitor and manage IT budgets to optimize resource allocation and ensure cost-effectiveness.
Oversee the implementation of Information Technology Service Management (ITSM) practices to maintain high service standards.
Troubleshoot and resolve technical issues, providing solutions that address immediate needs and support long-term efficiency.
Analyze organizational IT needs and recommend new technologies and tools to enhance capabilities.
Establish and maintain collaborative relationships with stakeholders to encourage input and feedback on IT initiatives.
Stay current with industry trends and advancements, ensuring the organization remains competitive in its IT offerings.