Manager Technical Maintenance

The Ground Handling Manager –Lahore is responsible for all ground handling activities and maintenance of GSE, ensuring that the delivery of services are consistent, professional, safe and secure. This is an exciting opportunity for an experienced manager with a strong business acumen and impeccable leadership skills, who is seeking to develop their career in a strategically important regional role.

Main accountabilities include:

• To ensure maintenance, serviceability and up keep of all the GSE/ common user vehicles.
• To ensure that all scheduled inspections and preventive inspections are carried out as per GSE maintenance chart.
• To ensure proper record in respect of all expendable items / lubricants and spares is maintained and carryout periodical check of inventory.
• To keep the Manager Ramp Operation be informed on all the matters of importance pertaining to Workshop activities and seek guidance.
• To ensure that proper accounting procedure is maintained in the store and all transactions are properly recorded.
• Ensure that repair and maintenance activity on all equipment are to be carried out as per schedule /checklist and are properly documented. Any abnormality observed is to be addressed in minimum possible time.
• To ensure cleanliness and up keep of the workshop premises.
• To ensure punctuality in attendance and timely accomplishment of tasks.
• To ensure that people working in the workshop are fully kitted, trained and aware of their duties.
• To ensure that the staff working under Deputy Manager Workshop, do not indulge in any activity, which is prejudicial to good order and RAS-Menzies Apron discipline.
• To ensure that all system documents & records of Work Shop are effectively controlled as required.
• Ensure awareness of safety policy by department personal.
• Ensure regular hazard identification and risk assessment at the department.    
• Ensure that persons working are fully conversant and well-rehearsed with the emergency response.
• Ensure that preventive measures of staff working under him are taken during extreme weather condition.
• Motivate his staff to improve safety policy & objectives.

Safety, Security and Compliance:

The majority of risks can most effectively be identified, controlled and managed at operational level.  It is therefore essential that the Station and Operational Business Unit Managers assume the role of Coordinator of Health and Safety and ensure the following:

• Responsible for local adherence, day-to-day administration, operation and implementation of the SMS
• Managers under their control understand and put into effect the company health and safety policy.
• Unit Managers are fully aware of their safety duties and are acquainted with the types of hazards that may be encountered in the working environment.
• With support from the Regional Health and Safety Manager and General Manager, appoint sufficient numbers of Safety Officers and assess their performance in compliance with the company health and safety policies and best practices.
• They assist managers in the effective resolution of any health and safety problems that may be referred to them and bring to the attention of higher authority at once such matters that cannot be achieved at their own level.
• Stimulate and maintain interest in health and safety matters throughout area of responsibility and ensure that managers understand that health and safety management should be given foremost priority against any other management function.
• Support the Regional Health and Safety Manager with all the necessary commitment required to ensure corporate health and safety aims are achieved.
• Produce reports and provide information to the Regional Health and Safety Manager as and where required.
• Understand the company health and safety policies and ensure these are implemented within the unit with the same diligence and priority as any other management function.
• Employees under their control receive adequate training, information, instruction and supervision to enable them to conduct their work activities safely and are encouraged to work safely at all times.
• Employees under their control understand and put into effect their own responsibilities and duties detailed in the company health and safety policy.
• Employees know the location of appointed persons to take charge of first aid, first aider’s, first aid facilities and fire procedures in case of emergency.
• All accidents, incidents and near misses are properly reported, investigated and recorded, and take such measures to prevent a recurrence of the accident/incident/near miss.
• Assist corporate management and Regional Health and Safety Management in their investigations following an accident/incident, and take such measures recommended by them to prevent a recurrence of the accident/incident.
• All machinery or equipment are suitable for the intended task and are maintained in a safe condition, safety rules are observed and high housekeeping standards are sustained.
• Health and safety procedures, notices and policies are displayed, understood and up-to-date, and any additional information received regarding health and safety matters is communicated to employees promptly.
• All new employees undergo induction training in relation to the health and safety policy, unit safety rules and procedures, and written records are kept of such training. Additional and refresher health and safety training should be carried out periodically for all staff.
• All vehicle and machinery operators are trained and certified by competent examiners and authorised by unit managers to operate the equipment. A list of authorised operators should be displayed on staff notice boards.
• Regular inspections of the unit are carried out to assess risk in order to ensure that working conditions are satisfactory.
• Suitable and sufficient risk assessments are carried out regularly of the significant hazards to which any employee, visitor or contractor may be exposed. Records of risk assessments should be kept reviewed and updated periodically to reflect any significant work changes.
• Regular fire drills are carried out, along with regular inspections of the location and availability of fire equipment and condition of fire exits, with details recorded in a "Fire Logbook".
• All members of own management team are fully conversant with their duties to the end that health and safety may be properly maintained during any periods when the manager may be absent.
• Competent managers/supervisors/employees are appointed/nominated to deal with fire, first aid, incident/accident reporting and safe keeping of the ‘Incident/Accident Report Book’.
• Matters of health and safety at work are the subject of regular staff meetings.
• Control all waste in accordance with local requirements.
• At all times the Group Health and Safety Policy Statement is displayed, and that the policies that form this manual, together with training and maintenance records, are readily available for inspection by local authorities (e.g. Fire Service, Airport Authority, HSE if a UK business unit, etc).
• Attend such courses as may be arranged for the purposes of further training in health and safety matters.
• Inform the Health & Safety Standards Department and the Regional Health and Safety Manager of all incidents, accidents and dangerous occurrences/near misses.
• Inform the regional Health and Safety Manager of all local authority and Fire Authority visits, including all visits from which a written report does not emerge.
• All ground operations are supervised and controlled
• Operations are conducted in accordance with applicable regulations and requirements of customer airlines in addition to internal standards.
• Support the companies Fair & Just Culture

Qualifications and Experience:

• Bachelor of engineering in Mechanical/Electrical/Electronic/Mechatronics with minimum 5 years’ field experience.
• Tertiary qualification preferable.
• Significant management experience with budget responsibilities preferably in ground handling, aviation or logistics environment.
• Commercial awareness with a focus on building existing and developing new customer relationships and business opportunities.
• Display strong decision-making skills.
• Excellent communication skills (both oral and written).
• Strong management and leadership skills with key focus on staff development.
• Interpersonal skills: Independence, decisiveness and the ability to work accurately and independent of immediate support. Able to influence, engage and motivate at all levels.
• Flexible, determined to succeed and self-motivated.
• Extensive knowledge of Menzies Aviation operations, the airline industry, ground-handling market and applicable airline regulatory standards.