We are seeking a motivated and detail-oriented Customer Service Representative (CSR) to join our Medicare campaign. The ideal candidate will be responsible for providing excellent customer support, addressing inquiries, and assisting with Medicare-related information.

Key Responsibilities:

  •  Handle inbound and outbound customer calls with professionalism and empathy.
  •  Provide accurate information regarding Medicare plans, benefits, and eligibility.
  •  Assist customers with enrollment processes, claims, and other Medicare-related services.
  •  Resolve issues and concerns efficiently while maintaining high customer satisfaction.
  •  Document interactions and follow up on unresolved cases as necessary.
  •  Stay updated on Medicare policies and changes to provide current and relevant information.

Qualifications:

  •  High school diploma or equivalent; additional education or certifications related to healthcare is a plus.
  •  Previous experience in customer service or a call center environment preferred.
  •  Strong communication skills with the ability to explain complex information clearly.
  •  Excellent problem-solving abilities and attention to detail.
  •  Proficient in using computer systems and handling multiple tasks simultaneously.
  •  Ability to work in a fast-paced environment and adapt to changing needs.

Why Join Us:

  •  Competitive salary and benefits package.
  •  Opportunity for professional growth and development.
  •  Supportive work environment with a focus on teamwork and excellence.

نوکری کی تفصیلات

کل عہدے:
35+ آسامیاں
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
جنس:
کوئی ترجیح نہیں
عمر:
18 - 35 سال
کم از کم تعلیم:
میٹرک / او لیول
کیریئر کی سطح:
زیرِ نگرانی / طالب علم
کم از کم تجربہ:
غیر تجربہ کار
اس سے پہلے درخواست دیجیۓ:
اکتوبر ۰۴, ۲۰۲۴
تاریخِ اِشاعت:
ستمبر ۰۴, ۲۰۲۴

MARS BPO

رابطہ مرکز · 51-100 ملازمین - اسلام آباد, راولپنڈی

pWe have great opportunities for the people who want to build their career and who want to achieve their goals and get higher earnings.MARS BPO is the only company who is paying highest salaries in Pakistan with good career opportunities./p

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

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