یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Technology Operations Manager

Khan Arndt and Associates PA

کراچی ، پاکستان

درخواست بھیجیں

جولائی ۰۱, ۲۰۲۲ شائع ہوئی 1003 نے دیکھا

PKR. 150,000 - 300,000/Month

Job Duties

Work closely with our Chief Technology Officer and interface between onshore and offshore teams on all Technology related projects
Assist all departments in defining and developing technology related projects, and oversee their execution on and offshore
Responsible for the definition, design, implementation, and maintenance of support infrastructure for application solutions
Oversee the Incident, Problem, and Change management processes
Identify incident trends; recommend and implement improvements to reduce volume
Prepare SOP (Standard Operating Procedures) for the daily maintenance of applications and underlying system
Keep Ops team up to date with new implementations and technologies
Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions
Make certain that technology solutions adhere to quality standards
Collaborate with the project teams to review or inspect work to guarantee their quality.

Skills & Requirements

Have a bachelor’s degree in Systems Engineering or in a related Information Technology field – Master’s degree a bonus
Have a good understanding of systems architectural concepts and methodologies; infrastructure platforms and their application; business processes, process analysis/management, and IT requirements and IT managed services.
Manage Critical Incident and Change Management SLAs with Service Provider, and manage and implement process improvements in NOC/SOC (network/security operation center)
It is also essential that they have knowledge of networking; can write Technical Specs and provide Level1 application Support (Client/Server)
You must have the required technical skills to identify system problems, as well as seek out ways to improve processes
To be a life-long learner able to adapt new technologies necessary for improved processes
To be able to work in and contribute to a team-oriented environment
This position requires working with vendors, internal, and external customers; it is important that applicants for the role have the ability to influence operations teams, and establish rapport to work effectively with the above mentioned groups of people
Proficient SQL and development knowledge (MySQL, Google Workspace, PHP, etc)
You will deal with multiple stakeholders, including vendors, internal customers, end users, and management, so you must be able to plan and schedule tasks, as well as prioritize requests for support from customers
Possess advanced analytical skills, with the ability to collect, organize, analyze, and disseminate significant amounts of information, with attention to detail and accuracy.
Excellent communication skills
Oral Spanish proficiency a bonus