یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Technical Support Executive - IT Operations

IT Company

اگست ۳۱, ۲۰۲۳ شائع ہوئی 10234 نے دیکھا

PKR. 40,000 - 60,000/Month

The role of Technical Support Executive - IT Operations in IT company is of utmost importance. The Technical Support Executive - IT Operations is responsible for the day-to-day operations of the company's IT infrastructure. This includes managing IT trouble tickets, monitoring servers, and ensuring that the company's websites are up-to-date and secure. The IT Operations Executive will also work with the development team to ensure that new features and updates are implemented in a timely and efficient manner.

The job responsibilities of Technical Support Executive - IT Operations are following and can be changed according to business requirement and changing business needs.

To monitor server regularly and proactively resolving and anticipating the issues.
To ensure that daily, weekly and monthly backups of all servers is running smoothly and regularly according to business needs and requirements.
Maintaining regular off-site backup of servers.
Monitor company and clients websites and take necessary action if the websites in vulnerable or requires an update.
Keeping an eye on WHMCS and swiftly taking actions and resolving the issues faced by clients in using company product/services.
To regularly check transactions and ensure that required services have been provided against the paid invoices and are working as per client’s expectation.
Monitor company’s incoming and outgoing email to highlight and resolve the issues related to email delivery or receipts.
Ensure that images and re-direction links are working on IT company websites and resolve 404 errors.
Extract and provide scheduled website maintenance reports.
Perform all activities related to server administration.
Monitor ABTXT services are up and running.
Fix Google indexing issues of IT company and clients websites.
To make technical guides for training purposes and verifying already created guidelines to identify changes.

Skills and Experience

Must have a strong understanding of IT infrastructure, including servers, networks, and applications and must also be able to effectively manage and troubleshoot IT systems.
Must be able to quickly identify and resolve problems with IT systems and be able to think critically and come up with creative solutions to problems.
Effective communicator for both technical and non-technical audience to explain complex technical concepts in a clear and concise way.
Able to work effectively with other departments within the company, such as development, sales, and marketing.
At least 2 years of experience as an IT Operations Executive in Information Technology industry.
At least having bachelor’s degree from a recognized university, preferably BS IT, MIT.

Competencies

Cloud computing
Virtualization
Network security
Application security
Systems administration
Database administration
DevOps
IT service management
Business continuity planning
Disaster recovery planning
Capacity planning
Performance monitoring

مہارتیں

Email Migration Office 365 SFTP FTP Server Monitoring Server Management Email Hosting Domain Hosting Web Hosting

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

کمپیوٹر نیٹ ورکنگ

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

Work from Home

نوکری کی قسم:

مستقل

نوکری کا مقام:

All Cities, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

ڈگری کا عنوان:

BS IT

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال

اس سے پہلے درخواست دیجیۓ:

اکتوبر ۰۱, ۲۰۲۳

تاریخِ اِشاعت:

اگست ۳۱, ۲۰۲۳

IT Company

انفارمیشن ٹیکنالوجی · 11-50 ملازمین -

پیروی کریں

IT Company, Leading information technology services and solutions provider in Australia, provides a range of customer-centric services working best for your online business.