Client Service Manager

iCATCH

اگست ۲۰, ۲۰۲۴ شائع ہوئی 409 نے دیکھا Report Job

PKR. 50,000 - 60,000/Month

Interact with clients and build relationships with them while ensuring their needs are being met.
Oversee a team of customer service Associate's and ensure they are providing an exceptional client experience.
Mastermind creative ways to deliver an exceptional client experience.
Develop and oversee the implementation of client service protocols.
Resolve complex client problems or disputes in a professional manner.
Coach and support team members to help them meet departmental goals.
Keep records and documentation of client interactions for training purposes.
Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement.
Proven experience in a leadership role is required.
Excellent communication skills and the ability to anticipate the needs of customers.
Must demonstrate strong analytical thinking skills.
Should possess strong problem solving skills and the ability to make sound judgement calls.
Superior organizational and time management skills.
Knowledge of customer service programs and databases.

مہارتیں

Fluent in English Communication Skills Client Coordination Manage Client Relationships Data Management MS Excel Funds Management Client Followup

نوکری کی تفصیلات

صنعت:

تشہیر / تعلقاتَِ عامہ

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

Gulberg 3, لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

ماسٹرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

4 سال

اس سے پہلے درخواست دیجیۓ:

ستمبر ۲۱, ۲۰۲۴

تاریخِ اِشاعت:

اگست ۲۰, ۲۰۲۴

iCATCH

تشہیر / تعلقاتَِ عامہ · 51-100 ملازمین - لاہور

پیروی کریں

ICATCH is a DIGITAL PRINTING AND Retail Solution Company. Providing total System from Survey, Fabrication, Woodwork, Digital Printing and Installation. We are committed to providing our clients with the best services and offering them the best Quality Products at a Competitive Price.