Japanese Speaker

ibex

ایک سے زیادہ شہر، پاکستان

درخواست بھیجیں

اپریل ۰۹, ۲۰۲۴ شائع ہوئی 332 نے دیکھا Report Job

Job Overview

We are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of verbal or written communication with a positive attitude.

Job Description

Assist customers with their items purchased through the e-commerce website
Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
Maintain swift responses to customers through calls, emails, and chat
Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
Document each customer query as well as the resulting solution
Provide alternatives to products/items, which are not available on the e-commerce website
Follow standard processes and procedures when it comes to providing resolutions
Stay up to date with the latest updates on system information and process changes
Able to deal with objections and handle customer pushbacks

Job Specifications

A Levels/Intermediate or above
Excellent Written and Verbal Japanese communication
Must have at least 40 WPM
Proficiency with MS Office (Particularly MS Excel and MS Word)
Critical Thinking
Time Management
Specialist Focus
Organizing
Priority Setting
Problem-Solving

Perks & Benefits

Medical Insurance
Permanent
Employment Status
Provident Fund
Internal Job Opportunities
Annual Leaves
Leaves Encashment
Company Pick & Drop

مہارتیں

Fluent in Japenese Critical Thinking Problem Analysis

نوکری کی تفصیلات

صنعت:

بی پی او

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

10 آسامیاں

نوکری کی شفٹ:

گردشی

نوکری کی قسم:

مستقل

نوکری کا مقام:

اسلام آباد, کراچی, لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

ڈگری کا عنوان:

Intermediate

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

غیر تجربہ کار

اس سے پہلے درخواست دیجیۓ:

مئی ۱۰, ۲۰۲۴

تاریخِ اِشاعت:

اپریل ۰۹, ۲۰۲۴

ibex

بی پی او · More than 5000 ملازمین - اسلام آباد, کراچی, لاہور

پیروی کریں

'ibex.' is is a public listed company on Nasdaq. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!