• Continuously monitor all escalation queues for both new and resolved items identifying where any misses may have occurred.
  • Taking personal ownership of /or allocating out all new escalations and ensuring resolution in a timely manner.
  • Ability to take over problematic or controversial escalations and/or deep dive into specific escalations or clusters of escalations where appropriate
  • Ensuring compliance with escalation procedures and SLAs.
  • Establishing effective working relationships with inter-dependents
  • Maintaining all relevant data repositories ensuring full data integrity and resolving any identified gap-analysis issues.
  • Producing, as required, metric reports and/or summary reports for the wider business teams.
  • Identify opportunities for process improvement within Account Health Support functional areas and work with relevant teams to drive change.
  • An Individual should have knowledge of Amazon “Voice of the Customer” dashboard to identify the Listing/Product concerns and raise the issue the concerned department to improve the listing/product quality.
  • Collaborate as part of a team to produce clear and detailed reports required by senior stakeholders.

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
دوپہر
نوکری کی قسم:
محکمہ:
Customer Services (24/7)
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
جولائی ۰۴, ۲۰۲۴
تاریخِ اِشاعت:
جون ۰۳, ۲۰۲۴

I Gate Technologies

E-Commerce / E- Business · 201-300 ملازمین - اسلام آباد

iGate Technologies (Pvt) Limited, is one of the top most end-to-end E-commerce solution provider. iGate is driven to provide seamless experiences for their clients i.e. RDX Sports Today RDX sports (UK) can be seen as a top ranking brand on Amazon, EBAY, Walmart, Wish.com and various other marketplaces competing with or dominating brands that have been in the market since 1900s

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

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