یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Support Executive

Hawkdispatch LLC

مارچ ۱۰, ۲۰۲۲ شائع ہوئی 3 نے دیکھا

PKR. 25,000 - 90,000/Month

Hawkdispatch LLC is one of the leading Frieght dispatch service providers in the US market.The customer support executives in our company will be responsible for responding to queries and concerns of our clients who are basically fleet owners running their trucks accross different states in US and require update on the freight they are carrying from one place to other and a continued strive for finding them the highest paying loads.

We will provide you with complete hands-on training and you will be guided by a Lead support executive till the time you are comfortable.

As we do not need any prior experience in the field but still people who have previous experience in handling US or UK based clients in a Call center will be preferred.

What we are looking for in individuals is

Dedication
Willing to learn new skills
Good spoken English
Confident approach in communication
Good negotiation Skills will be a plus
Must be able to manage time and high-pressure situations.

Not just this, the individual must know how to deal with customers on calls, live-chat, emails and whatsapp.

Responsibilities

Daily tasks:

Daily task is to keep looking for highest paying loads for clients through loadboards and brokers.
Individual must provide prompt responses to questions and querries of clients on pending paperwork or payments.
Monitor Active hours of thier drivers thier rest hours plus insurance limitations.
Compilation of data and numbers to provide input into the further development of clients weekly gross.
Keep a crosscheck on weekly gross plus managing to bring drivers back home on weekends.

Traditional: