گزشتہ کل شائع ہوئی 212 نے دیکھا Report Job
PKR. 25,000 - 35,000/Month
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat, providing accurate information and assistance.
- Resolve customer complaints in a professional and timely manner, ensuring satisfaction.
- Process orders, returns, and exchanges, and follow up to ensure customer issues are resolved.
- Maintain customer records, updating information in the database as needed.
- Provide product or service information, assisting customers in making informed decisions.
- Collaborate with other departments (e.g., Sales, Shipping) to resolve customer issues or delays.
- Assist in identifying trends in customer feedback and suggest improvements for services and products.
- Ensure customer interactions are handled in a polite, empathetic, and effective manner.
- Meet or exceed company performance standards, including response times, issue resolution, and customer satisfaction.
Qualifications:
- High school diploma or equivalent (Associate's or Bachelor’s degree is a plus).
- Previous experience in a customer service or call center role is preferred, but not required.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment, multitasking effectively.
- Proficient in using customer service software and Microsoft Office Suite.
- A positive attitude and a passion for helping people.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for growth and career advancement.
- Friendly and supportive work environment.
نوکری کی تفصیلات
صنعت:
شعبہِ افعال:
کل عہدے:
35+ آسامیاں
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
عمر:
18 - 30 سال
کم از کم تعلیم:
میٹرک / او لیول
کیریئر کی سطح:
نوآموز
تجربہ:
غیر تجربہ کار - 3 سال
اس سے پہلے درخواست دیجیۓ:
فروری ۲۵, ۲۰۲۵
تاریخِ اِشاعت:
جنوری ۲۵, ۲۰۲۵
Hardmines Communication
رابطہ مرکز · 51-100 ملازمین - اسلام آباد, راولپنڈی
ITS A CALL CENTRE BUSSINESS TO CUSTOMER
آپ کو کس حوالے سے برتری حاصل ہے؟
اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
ملتی جلتی نوکریاں
I found a job on Rozee!
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ali Aziz
CEO
Shopistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Zohaib Ali
Marketing Manager
Digital Online Devices
Aqib Irshad
Head of HR, Training & OD
FINCA
