GTNWire is a USA based company, we are looking for a Customer Support Representative for E-commerce in our Lahore office. Candidates must have good knowledge of customer care and E-commerce trends.

Job Details:

  • Answer/solve customer inquiries on call, email and live chat.
  • Handle customer’s queries/requests for information through email and chat support.
  • Have good professional speaking skills in English.
  • Co-ordinate with customers for the purposes of business development, determination of their expectations/requirements, monitor client satisfaction and obtain feedback.
  • Carry out any other activity assigned by the Head of Department/Team Leader.
  • Communication with international staff for the quires.
  • It’s a totally inbound customer support job.

Skills Required:

  • Excellent English reading and writing skills.
  • Qualification must be Master or more
  • Explaining packages and promotions to the customers.
  • Should have very good formal communication skills
  • Good typing speed: min 45 words per minute.
  • Have the ability to identify and resolve client concerns.

Note: It’s a totally inbound customer-support job and its permanent night shift.

Benefits:

 Relaxing

  • Two days off per week (Saturday, Sunday)
  • Major holidays off
  • 6 paid leaves per year

 Financial

  • The employee of the month
  • Leave encashment
  • Company loan (without interest)
  • Bonus programs (yearly, quarterly & monthly)
  • Annual Increment

 Entertainment

  • Company Refreshments
  • Monthly Dinner
  • Annual company tour/event.
  • Common Room/Place/TV

 Worldwide work experience

  • Cooperative staff, Healthy, learning & professional environment

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
نوکری کا مقام:
جنس:
مرد
کم از کم تعلیم:
ماسٹرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
2 سال
اس سے پہلے درخواست دیجیۓ:
نومبر ۱۴, ۲۰۱۸
تاریخِ اِشاعت:
اکتوبر ۱۵, ۲۰۱۸

GTN Wire

انفارمیشن ٹیکنالوجی · 51-100 ملازمین - لاہور

GTNWire is services based company situated in Brea, California, GTNWire provides complete e-commerce solutions for business to consumer enterprises all over United States, UK and Australia. GTNWire indulges in practical development and management of E-Commerce presence for many of major brands in automotive and clothing industry. Our vision is to continue our growth and make strong presence in E-Commerce industry by providing innovative and smart solutions to growing B2C businesses around the globe. Empower our customers with better management and practical solutions. Create better quality of work and adapt to more advanced tools of work.

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