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Duty Manager (Hospitality)

East Gate Industries Verified

لاہور ، پاکستان

درخواست بھیجیں

۴ گھنٹے پہلے شائع ہوئی 48 نے دیکھا Report Job

Key Responsibilities:

Candidates must be from hotel Industry

Operations Management:

  • Oversee the day-to-day operations of the property, ensuring all departments work efficiently.
  • Monitor cleanliness, maintenance, and overall presentation of the facility.
  • Coordinate with housekeeping, front office, and other departments to meet guest expectations.

Guest Experience:

  • Serve as the primary point of contact for guests, handling inquiries, complaints, and special requests.
  • Ensure a seamless guest experience by resolving issues promptly and professionally.
  • Monitor guest satisfaction through feedback and suggest improvements.

Staff Supervision:

  • Manage and support staff during shifts, ensuring adherence to policies and procedures.
  • Provide training and guidance to team members to enhance performance and service delivery.
  • Conduct briefings to align staff with daily goals and priorities.

Crisis and Incident Management:

  • Respond to emergencies, such as health incidents or security issues, following established protocols.
  • Document and report incidents to senior management and recommend preventive measures.

Administrative Duties:

  • Prepare daily operational reports and communicate relevant information to the management team.
  • Monitor and manage budgets related to operations during shifts.
  • Ensure compliance with health, safety, and legal regulations.

Revenue and Sales Support:

  • Assist in implementing promotional activities to maximize revenue.
  • Monitor occupancy levels, food and beverage sales, and other revenue streams.

Requirements:

  • Education: Bachelor’s degree in Hospitality Management or related field (preferred).
  • Experience: Minimum 2–3 years in a supervisory role within the hospitality industry.

Skills:

  • Strong leadership and interpersonal skills.
  • Excellent problem-solving and conflict-resolution abilities.
  • Proficient in property management systems and MS Office.
  • Multitasking capability and ability to perform under pressure.

مہارتیں

Guest Relationship Management Hospitality Management Operations Management

نوکری کی تفصیلات

صنعت:
کپڑا سازی / ملبوسات
شعبہِ افعال:
عملیات
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
مستقل
نوکری کا مقام:
Gulberg 2, لاہور, پاکستان
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
ڈگری کا عنوان:
Hospitality Management
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
3 سال
اس سے پہلے درخواست دیجیۓ:
جنوری ۱۹, ۲۰۲۵
تاریخِ اِشاعت:
دسمبر ۱۸, ۲۰۲۴

East Gate Industries

کپڑا سازی / ملبوسات · 201-300 ملازمین - لاہور
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