Responsibilities:

Your job responsibilities include but are not limited to;

  • Develop trusted relationships with a portfolio of clients to ensure they do not turn to competition
  • Acquire a thorough understanding of key customer needs and requirements by learning the US construction processes
  • Expand the relationships with existing customers by regular follow-ups and by continuously proposing solutions that meet their objectives
  • Develop you own list of clients by formulating and executing innovative marketing and out-bound campaigns
  • Acquisition of new customers and customer consulting in order to reach sustainable sales results (email, CRM tools, Text and calls)
  • Meet & Exceed short & long-term assigned revenue targets
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Liaise with the Email marketing team to target specific set of clients enabling a custom experience for the prospects
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Train newly-appointed ACMs to foster an environment of team-work, collaboration and learning
  • Fulfil any other tasks as assigned by the management 

Minimum Education: Bachelors

Females are encouraged to apply.

Handsome Salary & bonus · 

To be a part of our Company, you should:

  • Be proficient in English,
  • Have impeccable listening skills,
  • Able to work at Night shift,
  • Must not be enrolled in any educational curriculum or involved in any Full/Part-time job,
  • Willing to work for a minimum of 12 Months and sign a one-year contract,
  • Monday to Friday is working day
  • Saturday and Sunday are Officially off

The role offered by the company entails:

  • 2-5 years of experience as a Customer Support Specialist/ Call Center Representative with US-based customers and clients.
  • Excellent verbal and written Communication, Selling, Negotitation skills.
  • Handle inbound and outbound calls with US-based clients.
  • Exemplary attendance and punctuality.
  • Strong phone contact handling skills, active listening & understanding.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Should be target-oriented, hardworking.
  • Applicant should preferably have previous Tele sales experience in a US campaign.
  • Fresh candidates with good communication skills are also encouraged to apply.

Job Location: Rawalpindi, Pakistan

نوکری کی تفصیلات

کل عہدے:
5 آسامیاں
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
ڈگری کا عنوان:
B.Com/ BBA
کیریئر کی سطح:
تجربہ کار پیشہ ور
تجربہ:
2 سال - 5 سال (Should have Experience in Tele Sales.)
اس سے پہلے درخواست دیجیۓ:
اپریل ۲۸, ۲۰۲۳
تاریخِ اِشاعت:
مارچ ۲۸, ۲۰۲۳

Work Environment

Supervisor’s gender:
Either
Percentage of female coworkers:
20-29%

DKIM

ترقیِ کاروبار · 11-50 ملازمین - راولپنڈی

DIGI KICK SOLUTIONS (DK-IM) offers client acquisition, retention and relationship management services to its US based customers. We operate in the Construction vertical. Having over 2000+ clients across US, we have a strong foothold within our domain. DKIM acts as a back-office enabling our customers to scale their construction businesses in the States.

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

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