As an E-commerce Executive at Dawson, you will be responsible for managing and enhancing our online sales platform. You will collaborate with cross-functional teams to drive growth, improve the customer experience, and optimize our e-commerce operations.
Key Responsibilities:
Product Listing and Management: Upload new products, maintain accurate product information, and ensure that product listings are optimized for search and conversion.
Inventory Management: Monitor and manage inventory levels to prevent stockouts and overstock situations. Implement effective inventory control processes.
Website Maintenance: Regularly update and maintain the e-commerce website, ensuring a user-friendly and visually appealing online shopping experience.
Digital Marketing: Collaborate with the digital marketing team to implement online advertising campaigns, SEO strategies, and email marketing campaigns to drive traffic and sales.
Order Fulfillment: Oversee the order processing and fulfillment process, ensuring timely and accurate order shipments.
Customer Support: Respond to customer inquiries, resolve issues, and provide excellent customer service through various channels, including email and chat.
Analytics and Reporting: Monitor e-commerce performance metrics, analyze data, and generate reports to assess the effectiveness of marketing campaigns and website performance.
Competitor Analysis: Stay updated on industry trends and conduct competitive analysis to identify opportunities and threats in the market.
Qualifications:
Benefits:
We do Digital Marketing.