Program Manager

Required Skills:

• Manage offer development, support contract negotiations including presentation of sales proposals and support the local team during bid reviews
• Provide thought leadership to senior responsible owner and senior stakeholders from the customer organization on all aspects of managing a successful implementation, from strategy definition through to measurement of business benefits realization
• Identify principal stakeholders and ensure their appropriate level of engagement throughout the program lifecycle and resolve all issues
• Lead consulting engagements to establish the vision, blueprint, charter and roadmap for the Data/Analytics program.
• Ensure that the results are sufficient to enable later activities of scoping, planning and estimating
• Take accountability and ensure the delivery of the business benefits defined in the program blueprint
• Establish the projects dossier and work with the project manager(s) to ensure these projects are developed in line with the program blueprint and roadmap
• Support creation of the customer business cases and associated presentations to obtain budgetary approval for the program and for projects within the program
• Define the program organization and management processes including the designation of project managers and assignment of responsibilities
• Establish program-level plans and ensure project-level plans comply with standards established for the program and are integrated at the program level.
• Establish and maintain the resourcing policy throughout the program lifecycle
• Lead consulting engagements to establish program governance for client organizations
• Ensure that the business solutions delivered are aligned with the customer’s business strategy and that the solution architecture is aligned with the customer’s IT strategy
• Establish the process for identification and qualification of incremental business improvement opportunities and oversee their integration into the program blueprint and roadmap
• Contribute and participate in the management of a program management community of interest for the region or area solution team
• Participate in the development and communication of Datamatics Consulting methodologies, processes, IP, and best practices
• Mentor project managers to execute their sub-programs and projects within the guidelines and standards established for the overall program

Core Competencies & Skills

Proven Consultant Skills – Mandatory

Presales: evaluate RFP, create SOWs, business proposals, identify risks, stakeholders, create road maps, perform work estimation, define budgets, identify regulatory requirement

Build Customer Relationship: Demonstrates an in-depth understanding of client’s business and industry and successfully utilizes the Datamatics Consulting portfolio services to deliver business value contributing to client success and profitability. Creates positive, long-term business relationships with clients.

Program Benefits Delivery: Drives program for benefit delivery to organization. Sets and pursues aggressive goals; has a sense of urgency; holds people accountable for results.

Financial and PnL management: Plan, manage and control program budgets, profit and loss margins to ensure program and its project meets the budgetary requirements. Acquire client acceptance on final deliverables, coordinate with finance team in invoicing and revenue recognition processes. Budget and PnL tracking, Earned values management and financial management tools

Facilitates & Fosters Collaboration: Engages others and gains participation in collaborative efforts. Uses the most effective communication technique according to a given situation. Demonstrates style and presentation versatility to achieve desired results.

Business Needs Analysis — Ability to define the client’s requirements within the context of their business. Ability to assess the opportunities, benefits, risks, and success factors of a potential solution.

Requirements Analysis and Management — Ability to systematically identify, document, and manage program requirements. Tracing the requirements from source through implementation and verification, and controlling all requirements and scope change.

Procurement/Supplier Management — Estimate, plan, and manage the work of subcontractors and other external project resources. Develop and manage subcontracting agreements.

System/Technology Integration — Ability to identify and bring together a variety of technologies to deliver a complete information system that supports operational and management objectives.

Active listening & Negotiate positively: Maintains big strategic view, influence positively in the difficult conversation, handle conflicts with possibilities for win-win situation, anticipates/foresees obstacles and opportunities. Knows how to meet diverse challenges and manage resistance to transformation initiatives.

Mentoring: continuous mentoring to project manager(s) and the team to meet program objectives and success of the related project(s)

Technical Skills

Program Planning and prioritization covering program Schedule, road maps, risks, stakeholders, financials, benefits and program integration

Analytics and Data Management Technologies: Experience delivering enterprise data and analytics solutions, ideally across Industry’s ecosystem

Implementation Approaches: Experience of different implementation options for implementation of data & analytics solutions, including Waterfall and Agile development techniques, an understanding of Datamatics Consulting’s advocated positions and of governance requirements for each one.

Business Skills Category Mapping

Primary Skills

• Presales
• Consulting Skills
• Business/ IT Consulting
• Client Centric
• Multi Culture awareness
• Financial Management
• Manage multiple time zones
• Partners & Vendors Management
• Program Resource Management
• Business & Operations Management
• Industry Knowledge
• Project Management 
• Implementation Approaches
• Architecture
• Effective Communication
• Time Management
• Prioritization
• Cost Management
• Software Industry SLDC proficiency
• Project Management, Agile, SCRUM

Secondary Skills

• Strategic Management
• Tools – Testing