۳ دن پہلے شائع ہوئی 189 نے دیکھا Report Job
Are you a customer-centric professional looking to join a dynamic team in Lahore? We're currently seeking a skilled Customer Support Specialist to join our call center team. If you have a minimum of 1 year of experience in a similar role, excel at multitasking, are solution-oriented, and ready to thrive in a fast-paced environment, then we want to hear from you!
Responsibilities:
- Provide exceptional customer support via phone, email, and chat channels to U.S. customers.
- Address customer inquiries, concerns, and issues promptly and professionally.
- Handle multiple tasks efficiently while maintaining a high level of service quality.
- Collaborate with team members to ensure seamless customer experiences.
- Handle high-pressure situations, including de-escalating frustrated customers by providing feasible solutions.
Requirements:
- Minimum of 1 year of experience in a customer support or call center role with an American clientele.
- Ability to multitask effectively and prioritize tasks in a fast-paced environment.
- Excellent English communication and interpersonal skills
- Strong problem-solving and critical thinking abilities.
- Flexibility to work 6 days a week with rotating night shifts (PST, MST, & CST).
- Prior experience with online booking platforms.
- Strong knowledge of Excel.
Benefits:
- Opportunity to work in a vibrant and multicultural environment.
- Competitive salary and growth opportunities.
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