An International company is looking for a dedicated System Engineer level 2 to be a part of a growing IT team. The candidate must have relevant experience in professional services and urge for exposure to different technologies in a fast-paced environment. 

Qualifications: 

  • Minimum a bachelor’s degree in Computer Science or related technology with a minimum CGPA of 3.0 
  • Sophos Architect Certified MCSA (Microsoft Certified Solutions Associate) 
  • CCNA (Cisco Certified Network Associate)  
  • Veeam Certified Engineer 
  • Minimum 2 years relevant experience 
  • Successfully Completed a minimum of 25 Projects  

Other Skills:  

  • Excellent communication skills in written and spoken English is a must. 
  • Excellent customer service. 
  • Focused and process drive window professional service experience  
  • Experience with an office setting it up & involved with migration projects  

Expertise:  

  • Windows Server  
  • Office 365 (Setup & migrations) Exchange  
  • SCCM 
  • Active Directory Management Tools  
  • Legal application experience  
  • Filesite, BigHand, Carpe Diem or Elite  
  • Networking (configuring firewalls/ routers/switches) 
  • Remote support (VPN, RDS)  

Role and Responsibilities 

  • Serving as the first point of contact for end - user support with excellent customer service on computer system/network on a routine basis.
  • Responsible for installation (Remote), administration of issues in an environment with critical up time requirements.
  • Incumbent must be able to prioritize remediation of issues in an environment with critical up time requirements.
  • Research, identify and implement solutions to software and hardware issues.
  • Maintain timesheet on PSA.
  • Liaise with vendors and other IT personnel for problem resolution.
  • Properly escalate unresolved issues to appropriate internal stakeholders.
  • Refer to internal database or external resources to provide accurate tech solutions.
  • Document technical knowledge in the company’s portal.
  • Maintain jovial relationships with clients.
  • Virtualization (VMware)  

مہارتیں

نوکری کی تفصیلات

صنعت:
شعبہِ افعال:
کل عہدے:
3 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
2 سال
اس سے پہلے درخواست دیجیۓ:
مارچ ۲۹, ۲۰۲۳
تاریخِ اِشاعت:
فروری ۲۸, ۲۰۲۳

Computer Support Professionals

خدمات · 11-50 ملازمین - اسلام آباد, کراچی, لاہور

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