Customer Support Executive ( FMCG)

B & I International Ltd.

اگست ۱۸, ۲۰۲۴ شائع ہوئی 476 نے دیکھا Report Job

PKR. 100,000 - 125,000/Month

( FMCG stands for Fast-Moving Consumer Goods products sold quickly and relatively cheaply. Some examples of FMCG products include packaged foods, beverages, toiletries, cosmetics, cleaning supplies, and other low-cost household items. )

ROLE:

As a Customer Executive, you will play a vital role in supporting the Commercial team, working closely with the Operations and Commercial Team to support customer administration, promotional submissions, new product set up, pricing, customer invoicing, working with the AR team..

Key Responsibilities:

Ensure the accuracy of internal and external pricing and promotion data to streamline account queries.
Manage customer pricing and pricing templates for each account efficiently.
Process invoice payments and liaise with accounts receivable/payable to ensure timely delivery to customers.
Develop and maintain customer invoicing trackers.
Collaborate with Accounts Receivable and customer Accounts Payable teams to investigate and resolve any customer claims promptly.
Take ownership of all account maintenance tasks including pricing, invoicing, order queries, and new product development setup.
Ensure pricing is correct, where issues arise work with Customer and Accounts team to resolve in a timely manner.

Knowledge, Skills & Experience Required:

Strong IT abilities, including proficiency in Word, Excel, PowerPoint, and Outlook.
Exceptional time management skills with high attention to detail and accuracy.
Excellent communication and interpersonal skills.
Proactive and able to work effectively both independently and as part of a team.
2 years FMCG experience
Working hours can be discussed but ideally standard working day

Note this is a executive level post

مہارتیں

Financial Accounting Budgeting & Forecasting Accounts Management Sklls Customer Acquisition Skills Customer Analysis Demand Supply Planning Supply Chain Management Customer Satisfaction Management

نوکری کی تفصیلات

صنعت:

درآمد کنندہ / تقسیم کنندہ / برآمد کنندہ

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

Gulberg, لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

10 سال

اس سے پہلے درخواست دیجیۓ:

ستمبر ۱۸, ۲۰۲۴

تاریخِ اِشاعت:

اگست ۱۸, ۲۰۲۴

B & I International Ltd.

درآمد کنندہ / تقسیم کنندہ / برآمد کنندہ · 11-50 ملازمین - لاہور

پیروی کریں

B & I international is a manufacturer / distributor of branded of high quality cookware and bakeware items for your home or professional kitchen. A large range of pots and pans - including stainless steel to cast iron - and specialist kitchen accessories such as colanders , mixing bowls , sieves , tray etc.