Oracle Fusion CX Consultant

Avanza Solutions

ایک سے زیادہ شہر، پاکستان

درخواست بھیجیں

مئی ۱۰, ۲۰۲۴ شائع ہوئی 172 نے دیکھا Report Job

As an Oracle Fusion CX Consultant, you will be responsible for implementing, configuring, and supporting Oracle Fusion CX Cloud solutions for our clients. Your expertise in Oracle CX modules will be essential in driving successful project outcomes and delivering value-added solutions tailored to our clients' customer experience needs. This role requires a deep understanding of customer relationship management processes, strong technical proficiency, and excellent communication skills to collaborate effectively with stakeholders.

Responsibilities:

Lead the implementation and configuration of Oracle Fusion CX Cloud applications, including Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud.
Analyze clients' customer experience requirements and translate them into technical solutions within the Oracle Fusion CX framework.
Design and configure customer engagement processes, workflows, and integrations to enhance sales, service, marketing, and commerce functionalities.
Conduct workshops, training sessions, and change management activities for end-users and customer experience stakeholders.
Provide ongoing support, troubleshooting, and enhancement services for Oracle Fusion CX applications post-implementation.
Collaborate with cross-functional teams to ensure successful project delivery and client satisfaction.
Stay updated on emerging trends, best practices, and new features within the Oracle Fusion CX ecosystem to continuously enhance service offerings and deliver innovative solutions.

Requirements:

Bachelor's degree in Information Technology or related field.
6+ years of hands-on experience implementing and supporting Oracle Fusion CX Cloud solutions, with a focus on Sales Cloud, Service Cloud, Marketing Cloud, or Commerce Cloud modules.
Strong proficiency in Oracle Fusion CX Cloud offerings and experience with at least two full-cycle implementations.
In-depth knowledge of customer relationship management processes, sales automation, service management, marketing automation, and e-commerce principles.
Experience working with clients in diverse industries, such as retail, e-commerce, telecommunications, or hospitality.
Excellent communication, presentation, and interpersonal skills.
Proven track record of delivering high-quality solutions on time and within budget.
Oracle certifications in Fusion CX modules are a plus.
Fluency in English is required; proficiency in Arabic is advantageous but not mandatory.

مہارتیں

Cloud Security Oracle Cx Oracle Fusion Oracle

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

سافٹ ویئر اور ویب ڈویلپمنٹ

کل عہدے:

2 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

معاہدہ

نوکری کا مقام:

اسلام آباد, حیدرآباد, کراچی, لاہور, پشاور, راولپنڈی, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

6 سال

اس سے پہلے درخواست دیجیۓ:

جون ۱۱, ۲۰۲۴

تاریخِ اِشاعت:

مئی ۱۰, ۲۰۲۴

Avanza Solutions

انفارمیشن ٹیکنالوجی · 301-600 ملازمین - حیدرآباد, اسلام آباد, کراچی, لاہور, پشاور, راولپنڈی

پیروی کریں

Avanza Solutions is a global software solutions provider specializing in e-Business and e-Banking solutions, Enterprise Application Services, Infrastructure Management, and Quality Services. Avanza serves clients worldwide, through a cross-section of industries, with specific concentration in the banking, financial, and government sectors. Our business philosophy is founded on the importance of relationships and a persistent search for greater accomplishments.