Call Center Agent

AppRocket

اپریل ۳۰, ۲۰۲۴ شائع ہوئی 238 نے دیکھا Report Job

PKR. 35,000 - 150,000/Month

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topic
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets

Requirements and skills

Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices

مہارتیں

Customer Care Representation Customer Analysis Telemarketing

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

ٹیلیفونی فروخت کاری

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

مستقل

نوکری کا مقام:

لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

میٹرک / او لیول

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

غیر تجربہ کار

اس سے پہلے درخواست دیجیۓ:

مئی ۳۱, ۲۰۲۴

تاریخِ اِشاعت:

اپریل ۳۰, ۲۰۲۴

AppRocket

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - لاہور

پیروی کریں

AppRocket's mission is to help startups grow with fast and reliable outsourced services, freeing up time spent coordinating with remote teams to focus on what matters. Our expert product managers help you identify what to build. Then, we put the right team to work at the right cost in the right time.