Customer Service Specialist

Abacus Consulting

اکتوبر ۲۷, ۲۰۲۴ شائع ہوئی 388 نے دیکھا Report Job

PKR. 70,000 - 80,000/Month

This is a full-time on-site role for a Customer Service Specialist at Abacus in Lahore. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a positive customer experience on a daily basis.

Responsibilities:

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

What We Seek in You:

Collaborative mindset
Customer service focus
The ability to communicate technical information in a simple manner

Job Requirements:

A Levels/Intermediate or above
Excellent English Written and Verbal Communication
American or neutral accent

Salary & Benefits:

Up to 75,000/-
Health Insurance
US Gazette Holidays off

Working Timings:

US/UK timings (5 Days a week)
Full Time (9 Hours)

مہارتیں

Customer Analysis Customer Success Customer Satisfaction Management

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

35+ آسامیاں

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

معاہدہ

محکمہ:

Call Centre Operations

نوکری کا مقام:

Egerton Road, لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

ڈگری کا عنوان:

science, arts etc

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

ایک سال سے کم (Project Management,Problem-Solving & Decision-Making,Cost & Profitability Tracking,Client & Employee Engagement)

اس سے پہلے درخواست دیجیۓ:

نومبر ۲٦, ۲۰۲۴

تاریخِ اِشاعت:

اکتوبر ۲۷, ۲۰۲۴

Abacus Consulting

انفارمیشن ٹیکنالوجی · 1001-1500 ملازمین - لاہور

پیروی کریں

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p