٦ دن پہلے شائع ہوئی 151 نے دیکھا Report Job
PKR. 60,000 - 80,000/Month
Key Responsibilities:
- Client Support: Respond to customer inquiries via email, chat, and social media channels, providing timely and accurate information about StackR's features and services.
- Problem Solving: Assist users with technical issues related to their accounts, including troubleshooting login issues, navigating the website, and understanding analytics features.
- Product Knowledge: Stay updated with the latest trends in the NFT space, particularly within the VeVe marketplace, to provide informed responses to customer queries.
- Customer Education: Guide customers on how to effectively use the platform, including setting up wallets, trading on the marketplace, tracking their NFT collections, and utilizing the analytics tools provided by StackR.
- Feedback Collection: Gather user feedback and report recurring issues to the development team to help improve the platform's functionality.
- Community Engagement: Participate in community forums and social media groups to engage with users, answer questions, and promote StackR's offerings.
Qualifications:
- Knowledge of Web3/NFTs: A basic understanding of Web3, NFTs, and digital collectibles is essential. Familiarity with VeVe and other NFT platforms is a plus.
- Customer Service Experience: Prior experience in a customer support role, preferably within a tech or e-commerce environment.
- Technical Aptitude: Ability to quickly learn and adapt to new software and digital platforms.
- Excellent Communication Skills: Strong written and verbal communication skills to effectively interact with customers.
- Problem-Solving Skills: Ability to think critically and solve customer issues efficiently.
- Motivation and Drive: A self-starter who is motivated to provide excellent customer service and eager to learn more about the digital collectibles space.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work in a cutting-edge industry with a rapidly growing platform.
- Flexible working hours.
- Professional growth opportunities within the company.
نوکری کی تفصیلات
صنعت:
شعبہِ افعال:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
اکتوبر ۱۲, ۲۰۲۴
تاریخِ اِشاعت:
ستمبر ۱۱, ۲۰۲۴
2iQ Research GMBH
بینکنگ / مالیاتی خدمات · 11-50 ملازمین - لاہور
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