Posted Nov 09, 2024 697 views
Responsibilities
1. GDS Proficiency:
- Utilize Global Distribution Systems (e.g., Amadeus, Sabre, Galileo) to book, issue, and modify airline tickets.
- Interpret and apply complex fare rules, ticketing procedures, and airline regulations.
- Resolve GDS-related issues and errors efficiently.
2. Web Ticketing Expertise:
- Manage and update online booking platforms and websites.
- Process online bookings, payments, and cancellations.
- Troubleshoot and resolve technical issues related to online ticketing.
3. Customer Service:
- Deliver excellent customer service by responding to inquiries, resolving issues, and providing suitable solutions.
- Assist customers with flight bookings, modifications, and cancellations.
- Handle customer complaints professionally and ensure timely resolutions.
4. Administrative Tasks:
- Maintain accurate records of bookings, ticket details, and customer interactions.
- Generate reports on sales, revenue, and performance metrics.
- Stay updated on industry trends, airline policies, and ticketing regulations.
Qualifications
- Education: Bachelor’s degree preferred.
- Certification: Relevant certifications in travel, tourism, or the aviation industry are advantageous.
Job Details
12 Star Travel & Tours
At 12 Star (PVT) LTD, we’re all about making travel easy and memorable. Whether you’re booking a flight, applying for a visa, or planning a special trip, we’re here to help every step of the way. From personalized tours to dedicated Hajj, Umrah, and Ziyarat packages, our team is committed to creating smooth, hassle-free journeys that you can truly enjoy. Let us handle the details, so you can focus on the experience.
What is your Competitive Advantage?
Similar Job Titles
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Aqib Irshad
Head of HR, Training & OD
FINCA
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Muzammil Baig
Digital Marketing Manager
IT Services Group
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zohaib Ali
Marketing Manager
Digital Online Devices
Ali Aziz
CEO
Shopistan
